Managed Xcalibra Website – Privacy Policy January 12, 2024
This Privacy Policy applies only to Clients of Xcalibra AG, Switzerland and the Managed.Xcalibra.com website.
Who are we?
We are Xcalibra AG (“Our Company”), a company limited by shares with domicile in Zug, Switzerland. This privacy policy will explain how we use the personal data we collect from you (“You”) when You use our website. Responsible for the data processing is Xcalibra AG, c/o Dr. J. Bollag & Cie. AG, Unter Altstadt 10, 6302 Zug, Switzerland.
What data do we collect?
Our Company collects the following data:
Data that identifies you (name, surname, email address, IP address, device and browser type, etc.)
Marketing data (your email address that we use for a newsletter, whether you opened and clicked on links in the email, etc.)
Financial information (your bank account information, wallet adress).
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when You:
Register online and submit your KYC information
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser and web cookies.
How will we use your personal data?
Our Company collects your data so that we can:
To open your account
To process your order and administer your account
Email you with special offers on other products and services we think you might like
When Our Company processes your data, it may send your data to, and also use the resulting information from, compliance service providers to prevent fraud or money laundering.
Our Company may share your personal data with other relevant third parties, in particular if we are requested to do so to comply with a court order or law enforcement request, or if we deem it necessary, as determined at our sole discretion, to investigate, prevent or take action against illegal activities.
How do we store your data?
Our Company applies high industry standards and will always apply adequate technical and organisational measures, in accordance with applicable laws to ensure that your data is kept secure.
Our Company securely stores your data in Zurich, Switzerland and follows the most advanced security measures.
Our Company will keep your data for two years. Once this time period has expired, we will delete your data.
Marketing
Our Company would like to send You information about products and services of ours that we think You might like.
If You have agreed to receive marketing, You may always opt out at a later date.
You have the right at any time to stop Our Company from contacting You for marketing purposes.
If You no longer wish to be contacted for marketing purposes, please send an email to [email protected] OR click the unsubscribe link that may be present in an email.
What are your data protection rights?
Our Company would like to make sure You are fully aware of all of your data protection rights. Every customer is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge You a small fee for this service.
The right to rectification – You have the right to request that Our Company corrects any information You believe is inaccurate. You also have the right to request Our Company to complete the information You believe is incomplete.
The right to erasure – You have the right to request that Our Company erases your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfers the data that we have collected to another organization, or directly to You, under certain conditions.
If You make a request, we have one month to respond to You. If You would like to exercise any of these rights, please contact us at our email: [email protected]
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When You visit our website, we may collect information from You automatically through cookies or similar technology.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping You signed in;
Understanding how You use our website;
Understand the geographical composition of our community;
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize You on our website and remember your previously selected preferences. These could include what language You prefer and location You are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content You viewed, the links You followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when You visit another website, You may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
Privacy policy of other websites
Our Company website contains links to other websites. Our privacy policy applies only to our website, so if You click on a link to another website, You should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and may make changes at any time without prior notice. The current version published on our website shall apply.
How to contact us
If You have any questions about Our Company’s privacy policy, the data we hold on You, or You would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
Jurisdiction and Governing Law
This privacy policy and any questions relating thereto shall be governed by the laws of Switzerland, to the exclusion of any rules of conflict resulting from private international law.
Any dispute relating to this policy must exclusively be brought before the ordinary courts of Zug.