All withdrawals will be processed **within 24 hours** since they are sent from the exchange to the blockchain.

How long does it take for a cryptocurrency withdrawal to be processed?

Please be patient. Some email services delay delivery and it can take up to an hour to receive the email in your inbox. Please make sure to check your spam or junk mail folders.

We recommend you try again after the withdrawal has been reversed and credited into your account.

If you continue to have problems receiving your withdrawal confirmation email please feel free to contact us by starting a new ***support ticket***.

Where is my withdrawal? 

Xcalibra will start the withdrawal process as soon as you click the ***Withdrawal Confirmation*** button in your email account.

Unfortunately, there is no way to stop this once initiated. Due to the anonymity of the blockchain, Xcalibra is also unable to locate where your funds have been sent.

If you have sent your coins to the wrong address by mistake, please use other means to try and locate and/or contact the recipient of your funds.