1.  Please visit the [Xcalibra website](https://xcalibra.com/) and ***Sign in*** to your account.  
      
    
2.  After you have signed in to your account, click on ***Balances*** in the top right corner of the menu.  

    ![xca1.png](/uploads/360005134200_360006102679_xca1_4915acf01c.png)    
    
3.  Find the coin or token you wish to deposit. Click the ***DEPOSIT***.  

    ![xca2.png](/uploads/360005134200_360006102879_xca2_c399cfb72d.png)    
      
    
4.  If this is the first time you have deposited this coin, click ***SHOW ME ADDRESS***.  

    ![xca3.png](/uploads/360005134200_360006104419_xca3_f809f4ac2e.png)    
      
    
5.  Once your deposit address has been generated, you can click ***Copy to Clipboard***.  

    ![xca4.png](/uploads/360005134200_360006104479_xca4_24eade5e58.png)    
      
    
6.  To deposit, **send your coins or tokens to this address**. Be sure to confirm that you have pasted the right address and that you are sending the right coin/token to the right address.  
      
    
7.  To check the status of your deposit, click ***Balances***, then click on the ***DEPOSIT*** button of the coin you have deposited, and then scroll down to the ***DEPOSIT HISTORY***. You will see the status of all the deposits you have made.  

    ![xca5.png](/uploads/360005134200_360006079960_xca5_a7dd44ca39.png)

How to make a deposit to Xcalibra?

To check the status of your deposit:

1.  Please visit the [Xcalibra website](https://xcalibra.com/) and ***Sign in*** to your account.  
      
    
2.  Click on ***Balances***.

    ![xca1.png](/uploads/360005134420_360006080220_xca1_80f95b1507.png)  

3.  Choose the coin you want to deposit and click the ***DEPOSIT***.  

    ![xca2.png](/uploads/360005134420_360006080240_xca2_75f2c15374.png)    
      
    
4.  Scroll down to **DEPOSIT HISTORY**. Here you can see all the information about your deposits.  

    ![xca5.png](/uploads/360005134420_360006080260_xca5_6df5cba9e1.png)    
      
    

If you do not see your deposit, please open a new ticket.

Where is my deposit?

If you sent your coins to a wrong address, **Xcalibra did not receive these coins.**  
  
Xcalibra does not know who controls those addresses and have no means of recovering those coin.

I have sent a deposit to the wrong address. What to do now?

Unfortunately, we would not be able to retrieve and refund coins which are not integrated in the exchange. There would be no wallets or software in place for those currencies so it would not be possible for us to recover them for you.

Deposit

How to make a deposit to Xcalibra?

Where is my deposit?

I have sent a deposit to the wrong address. What to do now?

I have deposited a coin which is not listed on Xcalibra. Can I retrieve it?